For CA Nimsoft Monitor
Two types of users exist in the CA Nimsoft Monitor solution—regular Nimsoft users and account contact users. These two types of users allow Nimsoft Monitor to provide access control that supports data segregation and multi-tenancy.
Regular Nimsoft users can manage other regular Nimsoft users, accounts, and account contact users. In addition, regular Nimsoft users can access Infrastructure Manager or Admin Console to manage the Nimsoft Monitor infrastructure. In a multi-tenant environment, managed service providers (MSPs) can create regular Nimsoft users who have administrative privileges to manage customer accounts and account contact users.
Account contact users are managed in the Account Admin portlet. Account contact users, even those with elevated privileges, only have access to their own account, and cannot manage the Nimsoft Monitor infrastructure. MSPs with multiple customers can create an account for each, and one or more account contact users with permissions to administer the account.
Visit docs.nimsoft.com for more information,